Contact us

Email furkankar6@icloud.com for anything — a failed application, a billing question, a bug, or a feature you want. If your question is about a specific application, include the job title and company; that is enough for us to find it.

Hiredeck is operated by Fernix LLC, 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA.

What the application statuses mean

Every application in the Applications tab carries one of four states, and none of them are decorative:

  • Queued — approved by you and waiting for the submission engine.
  • Submitting — the engine is completing the employer’s form right now.
  • Applied — the employer’s form was submitted successfully.
  • Error — the submission did not go through. The app tells you what failed and gives you the employer link so you can finish it manually.

We only submit on career pages powered by Greenhouse, Lever and Ashby. Jobs on any other system never enter your deck, so every card you can swipe is genuinely applyable. If a form asks something we cannot answer safely, the application is handed back to you rather than guessed at.

Credits and purchases

Hiredeck runs on application credits. New accounts start with 40 credits, and one credit is spent per successful application — not per swipe, and not on a failed submission.

Credit packs are one-time purchases of 200, 400, 600 or 800 applications. They are consumable and they never expire. Because they are consumable rather than a subscription, there is nothing to cancel and nothing recurring to charge you.

If a purchase completed but your balance did not update, open the paywall and tap Restore, then email us if it still looks wrong. Refunds for App Store purchases are handled by Apple, not by us — request one at reportaproblem.apple.com. Tell us as well and we will help chase it.

Your data, export and account deletion

You can export your data or delete your account from inside the app, in Profile → Settings. Deletion removes your account and its data; it is not a deactivation.

You can also edit your name, email, phone, work history and résumé directly in Profile at any time. For anything you cannot do in the app, email furkankar6@icloud.com and we will respond within 30 days, as committed in our Privacy Policy.

Common questions

These cover most of what people write in about:

Legal

Read the Privacy Policy for exactly what is collected and who it is shared with, and the Terms of Service for the rules that apply when we submit an application as you.